Products
Approve cancellation cutoffs, return eligibility, condition requirements, and refund treatment.
Outstanding approval← All policies
Draft template · approval required
Cancellation and refunds
Draft template for product and service cancellation and refund rules.
This draft is not approved and does not state an effective customer policy.
Puja bookings
Approve cancellation and rescheduling rules by fulfilment stage and package.
Outstanding approvalConsultations
Approve cancellation and rescheduling rules by appointment status and notice period.
Outstanding approvalRefund processing
Confirm eligible payment methods, processing timelines, deductions, and exception handling.
Outstanding approval